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Service Obstacle Submission Form

The administrative team here at OSU Medicine have set service standards for all employees.

  • Safety
  • Courtesy
  • Presentation
  • Efficiency

If one of these standards are being affected, submit an SOS.


What the SOS is NOT

It is not a complaint box for OSU Medicine employees to report minor problems they may be experiencing. The SOS is a medium for bringing attention to issues that are larger in scope and may effect more than one employee or clinic from providing excellent service to our customers whether that be our patients, other clinics that we work closely with or our physicians.

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